Legal
Last updated: August 26, 2026
These Terms of Service ("Terms") govern your use of RevRelay's website and outbound services (the "Services"). By accessing the site or engaging RevRelay, you agree to these Terms. If you do not agree, you may not use the Services.
RevRelay designs, builds, and manages cold email and outbound campaigns that generate prequalified sales meetings on a pay-per-show basis. The Services include campaign setup, data and targeting, sending infrastructure, ongoing optimization, and strategy support.
Subject to your service agreement, you are billed for qualified meetings that occur as defined in your agreement. A fixed monthly technology fee may apply to cover sending infrastructure and platform costs. RevRelay determines qualification criteria in collaboration with you and reserves the right to exclude meetings that do not meet agreed criteria.
You agree to:
You may not use the Services to send misleading, fraudulent, or prohibited content, or to contact individuals on a do-not-contact list. RevRelay may suspend or terminate campaigns that violate these Terms or applicable law.
RevRelay retains ownership of its methodology, templates, infrastructure, and tools. Campaign assets created for you may be used during and, where agreed, after the engagement for your outreach. You retain ownership of your brand, lists, and customer data.
Fees, billing cycles, and minimum commitments are set out in your service agreement. Invoices are payable per the terms stated. Late payments may result in suspension of campaigns. All fees are non-refundable unless otherwise stated in writing.
The Services are provided on an "as is" basis. RevRelay does not guarantee a specific number of meetings, revenue, or business outcomes, which depend on many factors including your sales process. To the extent permitted by law, we exclude implied warranties.
To the maximum extent permitted by law, RevRelay's total liability for any claim arising from the Services is limited to the fees you paid in the three months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
Either party may terminate per the notice period in their service agreement. Upon termination, we will wind down active campaigns and deliver a final reconciliation. Provisions that by their nature survive termination continue in effect.
These Terms are governed by the laws of the Province of Ontario, Canada, and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.
Questions about these Terms? Contact us at hello@revrelay.io.